Customer Reviews
Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KMRiverside, ILCustomer since Oct 2023
“Cristine is very responsive, and thorough. I appreciate having someone who makes the process less confusing and more comfortable.”
- GCOak Park, ILCustomer since Sep 2022
“The quoting process and implementation of our insurance policies was easy and painless with Forest. We added a car seamlessly as well.”
- CJCarolyn J., Forest Park, ILCustomer since Oct 2023
“I liked the friendliness of the office and I liked that you represent more than one company so my needs could be met.”
- DCDaniel C., Williams Bay, WICustomer since Apr 2000
“After 30+ years of friendly, knowledgeable service, we would certainly recommend Forest Insurance and Cathy Hall in particular to ANYONE who asks us!!”
- CBCarolyn B., Elmhurst, ILCustomer since Sep 1999
“1) good notification when policies are coming
2) after reading through the sent policies, if I have any questions, I have been able to call or email receiving very helpful explanations in a short time period
3) if there is an area where money can be saved, I have greatly appreciated that information so that I could consider a possible policy change to end up paying less for my premium
All very helpful ways to operate! Thank you, Catherine Hall! ” - MAMakema A., Chicago, ILCustomer since Mar 2022
“Have always received great service and responses from customer service. Have referred many here. ”
- JSJeffrey S., Oak Park, ILCustomer since Apr 1997
“It’s all about service. I can always get through to my agent or another associate when I have a question. And I know that the owners also are working to help us get the best coverage. They treat us with respect!”
- RRRobert R., Naperville, ILCustomer since Oct 1999
“We’ve been with Forest for decades for the simple reason we have always received friendly and responsive service and a consistent willingness to scour the market for the best coverage for us.”
- ADAlicia D., Chicago, ILCustomer since Sep 2023
“Jessica was very quick to respond to our initial request and provided comprehensive feedback and quotes for the coverage we were looking for. It was a pleasure working with her!”
- CSOak Park, ILCustomer since Sep 2011
“Responsive and helpful whenever we need assistance ”
- PSPaul S., Roselle, ILCustomer since Sep 2021
“Great responsiveness and great service. Excellent explanation of options and education and information.”
- LBForest Park, ILCustomer since Jun 2001
“Christine got me through some major changes to my insurance package last year; dependable as always.”
- DSOak Park, ILCustomer since Sep 2021
“The primary benefit of managing our insurance through Forest Insurance is that we always know that we will be talking with the same person – someone who knows our needs and our insurance history, and therefore can recommend policies that best meet our needs. Our previous carrier once had assigned agents, however they switched to an “insurance center” model, as a result of which we talked to a different agent every time we called. It was frustrating to have to repeat everything each time we talked to a new person. I was never sure we were getting what best met our needs rather than what they wanted to “sell”.”
- LBHanover Park, ILCustomer since May 2000
“Responses are prompt and thorough. Communication is great.”
- DHDon H., River Forest, ILCustomer since Feb 2023
“Forest Insurance is a professional insurance company who provides exceptional customer service
I would highly recommend them for your insurance needs
The company was founded on a set of core values and principles that set them apart from other insurance companies. ”
